Media Centre

All News & Press Releases Across All Of Our Brands

Personal Travel Managers Leave No Stone Unturned to Assist Clients in Remote Locations

Wednesday 27 May 2020 – When TravelManagers’ Allison McDonald fare welled a long-standing client on a trip to South America, neither of them expected the world to change as significantly as it did during the client’s absence. But when the Coronavirus pandemic hit, McDonald had to scramble to ensure that her client could return home to Australia before the borders closed leaving her stranded indefinitely.

Wednesday 27 May 2020 – When TravelManagers’ Allison McDonald fare welled a long-standing client on a trip to South America,...

Read Story

Calling Out the Team – TravelManagers’ Collaborative Approach to Client Care

Wednesday 20 May 2020 – What is the collective noun for a group of travel agents? A crew, a squad or perhaps a troop? For many travellers who found their travel plans thwarted by the Coronavirus pandemic, the experience served as a vivid illustration of the value in working with an experienced travel professional – or more accurately, an entire team of travel professionals.

Wednesday 20 May 2020 – What is the collective noun for a group of travel agents? A crew, a squad...

Read Story

TravelManagers’ ‘Guardian Agents’ Helping Stranded Travellers

Wednesday 13 May 2020 – During March and early April, border restrictions and cancelled flights became the norm as governments around the globe ramped up measures to manage the growing Coronavirus crisis. This left many travellers stranded and anxious to return home; however, airlines’ customer service lines were overwhelmed by the volume of calls, making a difficult situation even more stressful.

Wednesday 13 May 2020 – During March and early April, border restrictions and cancelled flights became the norm as governments around the globe...

Read Story

Under-COVID Agents: TravelManagers’ Unsung Heroes

Wednesday 06 May 2020 – Coronavirus and its impact on international travel may have caused holiday planning to take a back seat for the foreseeable future, but behind the scenes, travel professionals have been working tirelessly to assist their clients in managing the impact that the pandemic has had on their travel plans. Many travellers who suddenly found themselves stranded overseas, with borders closing and flights cancelling, have been thankful for the unsung support and assistance provided by personal travel managers (PTMs) like Diane Craig.

Wednesday 06 May 2020 – Coronavirus and its impact on international travel may have caused holiday planning to take a...

Read Story

TravelManagers’ Golf Day Adds $25,000 to Fight Against Cancer

Wednesday 29 April 2020 – For the sixth consecutive year, representatives from Australia’s travel industry recently spent a day enjoying a round of golf at Victoria’s scenic Mornington Golf Club while raising tens of thousands of dollars for cancer research.

Wednesday 29 April 2020 – For the sixth consecutive year, representatives from Australia’s travel industry recently spent a day enjoying...

Read Story

TravelManagers’ Declares Gratitude to Clients

Tuesday 21 April 2020 – As the COVID-19 pandemic continues to wreak havoc on the travel industry, one Australian travel brand has used full page advertisements in Australia’s major Easter week news publications to publicly express gratitude for the ongoing support of its clients.

Tuesday 21 April 2020 – As the COVID-19 pandemic continues to wreak havoc on the travel industry, one Australian travel...

Read Story

Stranded Clients Applaud Personal Travel Manager’s Rescue Mission

Thursday 16 April 2020 – Travel agent veterans of the last twenty years have seen the industry ride out the shockwaves from a variety of major events, including the 9/11 terrorist attacks, the 2002 Bali bombings, the SARS epidemic of 2003, the Boxing Day Tsunami of 2004 and the Global Financial Crisis of 2008.

Thursday 16 April 2020 – Travel agent veterans of the last twenty years have seen the industry ride out the...

Read Story

TravelManagers Leads Call for Airline Collaboration in Unprecedented Time

Monday 06 April 2020 – The COVID-19 pandemic has hit the travel industry with an impact that is unprecedented, even for a sector that has endured more challenges than most in the past 20 years. On the frontline of the current crisis are the retail travel agents who were initially tasked with bringing their clients safely home and are now focused on managing the changes and cancellations to future travel plans, navigating a slew of policies that are constantly changing and differ widely across airlines.

Monday 06 April 2020 – The COVID-19 pandemic has hit the travel industry with an impact that is unprecedented, even...

Read Story

Q is for Quality on Q-Suites Famil with Qatar Airways

Wednesday 01 April 2020 – Qatar Airways recently offered a day trip famil from Sydney to Canberra as a unique opportunity to experience their newly-delivered A350-1000 passenger jet, and more specifically, the airline’s fabled business class ‘Q-Suites’. Three of TravelManagers’ New South Wales-based personal travel managers (PTMs) were among the eight travel agency participants who stepped aboard.

Wednesday 01 April 2020 – Qatar Airways recently offered a day trip famil from Sydney to Canberra as a unique...

Read Story

TravelManagers Inspire Travel Dreams at Darwin Festival

Wednesday 25 March 2020 – Four of TravelManagers’ Darwin-based personal travel managers (PTMs) recently joined forces to host their first ever consumer travel festival. With fifteen partner suppliers in attendance and $8,500 of prizes up for grabs, the quartet had high expectations for the success of their event.

Wednesday 25 March 2020 – Four of TravelManagers’ Darwin-based personal travel managers (PTMs) recently joined forces to host their first...

Read Story