TravelManagers rounded off its final state meeting for 2016 with their Queensland personal travel managers (PTM’s) in Brisbane. Collectively over the recent six state meetings across Australia, there was an opportunity for more than 250 PTM’s to celebrate a successful year amid some Christmas festivities.
“An overriding objective of the national partnership office is to create a sense of family and strong community spirit amongst our personal travel managers. These meetings are about keeping our PTM’s updated but it is about celebrating a fantastic year and the great work our personal travel managers do,” says Michael Gazal, TravelManagers’ Executive General Manager.
Karen Dowling, Business Partnership Manager for Queensland says the national partnership office support and physical presence regionally is invaluable.
“The support from our national partnership office to attend all the regional state based meetings is invaluable and we really loved having their attendance at our local Christmas party. It’s fun and the focus is about celebrating collectively our successes from the year in a relaxing way with more time for social interaction.”
Gazal is proud that the TravelManagers’ state meetings are a winning formula with personal travel managers.
“We always listen to feedback from our PTM’s and we may tweak the format and content of our state meetings but we know our inclusive strategy, strong business focused agenda, large contingent from our national partnership office and hosting by our locally based business partnership managers really works,” he says.
The new format of the latest round of state meetings proved to be a winning formula for Simon Tinlker representative for South Brisbane.
“I found the new format of small group sessions really fantastic and the round table fireside chats with the national partnership office team worked really well.”
PTM Denise Dean representative for Hendra found the business sessions hugely valuable.
“I found the morning’s business sessions to be a great balance of information and news, learning and sharing of ideas. The highlight for me was the presentation from Finance about how we can improve income with each booking transaction by adding value to a client’s travel experience. This was enlightening, and really gave me something to think about and act on immediately. The marketing session and focus on planning your strategy to deliver the appropriate product at the right time of year, was also brilliant and really helpful.”
As 2016 comes to a close, PTM’s along with national partnership office team and suppliers enjoyed some Christmas cheer with a lunch at the iconic Breakfast Creek Hotel in Brisbane.
“Everybody has worked so hard this year and we are thrilled to have the chance to celebrate regionally with our personal travel managers. The great thing is that we work hord but we also know how to have fun!” says Gazal.
A number of virtual state meetings were also held via webinar for the personal travel managers who could not attend one of the state meetings in person.
“For the personal travel managers who can’t be there, we follow up with webinars so that everyone has the opportunity to be part of the team process and across new developments,” says Gazal
In addition to the bi-annual state meetings and annual conference, which for 2017 will be held in the Northern Territory from 7th to 9th September, personal travel managers also are privy to a range of networking and training opportunities throughout the year.
“The national partnership office, together with business partnership managers facilitate frequent regional meetings around suburban clusters and regional centres in country areas. Regular supplier and technology training as well as multiple weekly webinars covering a wide range of both general and specialist subjects are ways in which we continually ensure our personal travel managers receive the latest information at a time and place that suits them best,” says Gazal.
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599.