Eighteen of TravelManagers’ personal travel managers (PTMs) and 4 members from the national partnership office converged in Sydney last week to participate in the Cruise Lines International Association’s (CLIA) Cruise360 Australasia conference.
Now in its fourth year, designed exclusively for travel professionals this annual event, which is the largest cruise conference in Australasia reached maximum capacity with over 600 cruise specialists (including 56 delegates from New Zealand) in attendance.
TravelManagers’ Executive General Manager Michael Gazal sees there is a real confidence in the cruising industry.
“PTM’s jumped at the chance to participate in Cruise360. The TravelManagers business model caters extremely well for all cruise clients and we had PTM’s travelling intra and inter-state. Their attendance is just another way to demonstrate their true commitment to grow their cruise businesses.”
For PTM Karen Raeburn, representative for Aitkenvale in Queensland it was the opportunity to meet with key cruise line representatives all under one roof that was appealing.
“I simply love that Cruise360 is all about cruise – everybody attending from suppliers to cruise agents are passionate about the cruise industry. Hearing from industry experts about future trends and developments and being able to meet cruise suppliers face to face to further build relationships is simply invaluable for my business. It was a fantastic day.”
New for 2017, Cruise360 delegates were invited to experience a ship inspection of the Pacific Explorer the day following the conference, and the chance to participate in a famil experience onboard.
Seven PTM’s enjoyed the ship inspection with eight PTM’s including Kathy Millett travelling from Claremont in Western Australia, taking the opportunity to experience P & O’s Pacific Explorer first hand.
“I really enjoyed the interactive panel sessions, breakout sessions and presentations from leading cruise experts. Experiencing a cruise just like my clients would was truly the icing on the cake. It’s having access to this type of up-to-date knowledge and insights that gives me a competitive edge and there is nothing like having first hand and personal experience to show my expertise and knowledge to my clients,” says Millett.
TravelManagers wholeheartedly supports PTM participation in the Cruise360 event.
“TravelManagers increasing cruise sales show the significant contribution home-based consultants make to the cruise sector and its dedicated events like Cruise360 that assist to build knowledge, foster supplier relationships and gain first-hand knowledge and experience that adds value for our clients and we support that 100 percent,” says Gazal.
Travel Managers operates in all Australian States and is a wholly owned subsidiary of House of Travel, Australasia’s largest independent travel company which has a forecast turnover of $1.5 billion for 2017. TravelManagers is a sister company to Hoot Holidays, also owned by House of Travel, and has more than 500 personal travel managers throughout Australia with a dedicated support team at the company’s national partnership office in Sydney. TravelManagers places all customer money in a dedicated and audited Client Trust Account which is separate from the general business accounts, ensuring client funds are secure and only used for client purchases.
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